Shop policies

Fulfilment:

Each piece of jewelry is individually made by hand. Depending on the complexity of the design and materials required, our fulfillment time may range between 2 - 4 days. Rest assured, we always prioritize maintaining the highest quality standards to deliver an exceptional piece of jewelry to you.

Shipping:

Make sure you use the right address as we are not responsible for lost or stolen packages once they are sent. Most domestic packages take 2-3 days in transit once shipped. 

Returns:

If you are not completely satisfied with your purchase, we offer returns within 7 days of receiving your order. Simply reach out and we will guide you through the return process.

Please note, to be eligible for a return, the jewelry must be in its original condition and packaging.

Repair:

We are committed to ensuring your handmade jewelry remains as beautiful as the day you received it. In the unfortunate event that your jewelry requires repair, we are here for you. Repairs due to faulty construction on behalf of the maker are free of charge. you should reach out within 3 days of receiving.

Minor damage caused by the customer, will require an extra charge.